Richard Seltzer

B&R Samizdat Express, seltzer@samizdat.comhttp://www.samizdat.com/

(This is the full resume. For the short version, see http://www.samizdat.com/resumesh.html)

PUBLISHER OF BOOK COLLECTIONS ON CD AND DVD -- B&R Samizdat Express, 1974-present

• Since 1974, runs own book-publishing business.
• Since 1993, runs ebook publishing business, starting with PLEASE COPY THIS DISK, which sold public domain texts on PC diskettes. Distributors include The National Braille Press (under their "Vanilla Press" imprint) and Amazon.com  In 2001 began selling book collections on CD ROMs, and in August 2004 expanded to offering book collections on DVD as well.
• Since January 1994, has published a free electronic newsletter, Internet-on-a-Disk, which discusses Internet trends and points to Internet resources for business, education, and the blind. It is frequently cited as one of the best resources for education and for the blind (who can "read" electronic texts with computer devices that provide voice output). In February 2006 began posting that same kind of content in a blog -- "Blogging About Books" http://www.samizdat.com/blog
• Since 1995, maintains Web site http://www.samizdat.com/which was named one of the top 50 in the world by Net Guide magazine (September 1995), the best personal Web page of 1995 by Internet World Magazine (January 1996), and rated four stars by Magellan. Here you'll see the Internet the way it was and should be: useful information for free, with no advertising, and no annoying graphics or glitz. Uses content to build traffic for this Web site, which serves as a sandbox to test Internet marketing ideas (now over over half a million pages views/month, by over 150,000 visitors/month.)
• Since Jan. 2002, runs online stores at Yahoo http://store.yahoo.com/samizdat and at eBay
• Since Feb. 2006, writes and manages blog, "Blogging about Books" at http://www.samizdat.com/blog
• From June 1996 to November 2003, Richard hosted a weekly chat session about business on the Web, with entrepreneurs as guest speakers.  You can see links to edited transcripts of all those sessions at http://www.samizdat.com/chat.html In March 2006, Richard together with Sudha Jamthe started a new business chat series, this time bi-weekly and taking place at http://iblogcom.blogspot.com/
• Since Dec. 2007 publishes books for the Amazon Kindle and the Sony Ebook Reader. See http://www.samizdat.com/kindle

• Provided Internet business consulting and redesigning the Web site of Financial Engineering News (converting pdf files -- images of the print publication -- to HTML Web pages optimized for being found by search engines and also opening opportunities for Web-based business, including advertising)
• Getronics (the Netherlands), helped make their pages more easily found through search engines AltaVista, wrote an extensive tutorial and help files advised their ActiveAnswers project on how to build online discussion communities
• Coola, provided marketing advice and help to startup with technology to easily move content from the Web to palm and cellphone
• Datalign, provided marketing advice and help to startup which is establishing a common dictionary to facilitate online shopping
• Otter Group, managed chat sessions for a distance learning pilot involving MIT's Sloan School and Merrill Lynch
• Otter Group, served as "Master Learning Director" for pilot distance learning project being run for Harvard's Kennedy School of Government ("Managing for Value: Organizational Strategy for Nonprofits")
• Learnlots.com (now Attenza.com), wrote tutorials on How to Find People Online, Online Shopping, Best Web Stores (details on how to get the most out of Amazon, eToys, Barnes and Noble, SmarterKids, FogDog, Reel.com, Outpost, Bluefly, etown, 1-800-Flowers, and CDNow), and Create Web Pages Without HTML
• AuctionRover (now owned by GoTo Auctions), wrote weekly column ("Beyond the Basics") for the auction support site AuctionRover.com, now owned by GoTo Auctions
• Wrote a regular column for the shopping comparison site CompareItAll.com
• Broadcast a weekly segment on the radio program "The Computer Report," which is broadcast live on WOTW 900 AM, Nashua, NH and WGAW, Gardner, MA, 12-2 PM Sundays

Other consulting clients  included: Harcourt Online (the Internet arm of education publisher Harcourt), Modular, Hitachi, ACE Insurance, Geller & Company (CPA), Law Offices of Jonathan David, Ajeeb (the Arab portal).

MOST RECENT FULL-TIME POSITION -- Compaq (formerly Digital Equipment), 19 years

Internet Evangelist, Internet Business Unit (Dec. 1997-Oct. 1998), Internet Business Group (Sept. 1994-Nov. 1997)

• helped develop strategy and marketing messages for Internet-related business
• supported various Internet-related sales and marketing activities.
• wrote Internet-related articles for publication in print and on the Web.
• spoke at Internet-related events worldwide and consulted with customers, emphasizing new mind-set and new business models
• hosted weekly chat session about Business on the World Wide Web at http://www.web-net.org Thursdays, noon to 1 PM, US Eastern Daylight Time (GMT -4)
• wrote book for Digital -- The AltaVista Search Revolution -- published by Osborne/McGraw-Hill, now out in a second edition and also available in Braille, from the National Braille Press, and in Hebrew and Japanese translations. "Indispensible," said Library Journal, Feb. 1, 1997, p. 102. "This complete guide to using the AltaVista web searching/indexing system will be indispensable to both librarians and patrons.... Get one copy to circulate, nail one down in the computer lab, and pass one around the reference desk." Winner of the "Distinguished Technical Communication Award", the highest award given by the Society for Technical Communication Publications.

• Helped awaken Digital to the business opportunities offered by the Internet, and, with a handful of others, helped move the corporation in a new direction.
• Helped launch Digital's Internet business -- drafting marketing plans, doing customer presentations/demos, advising sales people, preparing for trade shows.
• Acted as a change agent, an Internet advocate -- responding flexibly to changing circumstances, helping to publicize and pull together related efforts of people who work in disparate organizations but have common or complementary goals.
• Promoted awareness of Digital's Internet capabilities so Marketing and Sales people can use them more effectively and take advantage of opportunities as they open up.
• Used articles, public speaking, presentations, demos, direct personal contact, and video production to accomplish these goals. ("Glimpse of the Future" Internet video awarded "Best Internet Marketing" at Internet World, June 1994)

• Served as team leader and member of cross-organizational task forces dealing with corporate communications issues.
• Helped plan, coordinate, and implement internal communications related to major issues and projects.
• Sought out and wrote articles on company-wide business issues.
• Worked with senior managers to help them communicate key messages through various internal vehicles.

• Senior Communications Consultant & Editor of MGMT MEMO 1989-93
• Communications Consultant & Editor of MGMT MEMO 1988-89
• Editorial Manager of DECWORLD & Editor of MGMT MEMO 1984-88
• Editor of DECWORLD 1980-84
• Associate Editor of DECWORLD 1979-80

PREVIOUS WORK HISTORY

• Editor -- Electronics Test Magazine
• Managing Editor -- Circuits Manufacturing Magazine
• Contributor -- Microelectronics Times, Minicomputer News, Electromechanical Design, & Digital Design

OTHER BUSINESS ACTIVITIES

• The Cobb Group/Ziff-Davis, Contributing writer, 1997-1998 Wrote column for The Internet Search Advantage, a monthly newsletter.
• Nova Southeastern University, Tutor, 1997-1998 Provided on-line help for students who are working on an Ed.D. in distance education
• Editor, The Word Guild Magazine, April-October 1977  The Word Guild, 119 Mount Auburn St., Cambridge, MA 02138 On volunteer basis, converted 12-page house-organ newsletter to magazine of interest to professionals in the book publishing industry; solicited articles; wrote interview stories, book reviews, reports of meetings, etc.; topics included copyright, problems of publishing, current publishing practices, editing, proofreading, and works by contemporary authors.

EDUCATION

Yale Grad School, Clark-Eldridge Fellowship, Comparative Literature 1969-70

Yale, B.A., cum laude, English major 1965-69 (Creative writing courses with Robert Penn Warren and Joseph Heller while at Yale).

Brentwood School, Essex England, G.C.E. "A-level" exams in French, English and Modern History 1964-65

Holderness School, Plymouth, NH 1960-64

ACADEMIC HONORS

Graduated "cum laude" from Yale 1969

History Prize and Upper VIth Arts form prize at Brentwood School 1965

Highest average in school at Holderness each year for four years and numerous academic prizes while there

N.H. state French prize 1964.

SKILLS

• Recognizing the benefits of new electronic communication methods & spreading the word with enthusiasm (seeing the future and trying to shape it)
• Team leadership and team work
• Public speaking
• Online speaking (chat/forum)
• DevelopingWeb pages
• Writing (articles, novels, stories, plays, screenplays)
• Editing (newsletters, magazines)
• Application of computer networks for communication (DECnet and Internet)
• Interviewing and research
• Communications and consulting (developing plans to meet specific needs)
• Written translation (Russian-to-English, French-to-English)
• Word processing/typing/transcription

LANGUAGES

WORK-RELATED COURSES

• Public Speaking (one-on-one tutorial, The Weber Group)
• The Future of Electronic Commerce (Northeast Consulting)
• Future of Publishing (Northeast Consulting)
• Dale Carnegie Course
• Presentation Skills (Executive Technique)
• Project Management
• Essentials of Negotiation
• Planning Communications to Support Organizational Objectives
• Essentials for New Managers at Digital
• Time Management
• Introduction to Minicomputers
• Introduction to Word Processing
• Introduction to VAX/VMS
• CP/M for the DECmate

COMPUTER EXPERIENCE

• Windows PC (Windows ME, Windows 95, Windows NT, Windows 3.1)
• DECmate II
• VAX/VMS
• UNIX
• Atari 800 (some programming in BASIC and PILOT)

MILITARY SERVICE

MEMBERSHIPS

• National Braille Press (member of the corporation)
• Society of Children's Book Writers
• U.S. Chess Federation
• Massachusetts Chess Association (former board member)
• Prescription Parents

MEMBER OF CORPORATION

• National Braille Press

MEMBER OF BOARD OF DIRECTORS

• The Simple Society

LISTINGS

• Contemporary Authors
• Poets and Writers
• Who's Who in the East
• International Authors and Writers Who's Who
• Who's Who in Entertainment

ON-LINE EVENTS -- HOST/SPEAKER

AltaVista Marketspace webcasts from Fall Internet World 97 in New York and Spring Internet World 98 in Los Angeles. Conducted dozens of interviews for posting in RealVideo format at http://www.marketspace.altavista.digital.com.

Speaker on "The Social Web" at Placeware, http://www.placeware.com

America Online, speaker on Web Page Design and Search Tips in the PC Desktop & Web Publishing Forum, August 19, 1996.

America On-Line, speaker on The Internet in the Intel PC Forum on the Internet, March 1995.

BOOKS

• My Internet: a Personal View of Internet Business Opportunities by Richard Seltzer, on CD, includes four books, 162 articles, and 49 newsletter issues that will inspire you and provide the practical information you need to build your own personal Web site or Internet-based business, helping you to become a player in this new business environment.
• Web Business Boot Camp: Hands-on Internet lessons for manager, entrepreneurs, and professionals by Richard Seltzer (Wiley, 2002). No-nonsense guide targets activities that anyone can perform to achieve online business success. Reviews.
• Take Charge of Your Web Site, ebook, MightyWords, March 2001.
• Shop Online the Lazy Way, paperback, Macmillan, August 1999. Braille edition published by National Braille Press.
• The AltaVista Search Revolution, paperback, Osborne/McGraw-Hill, Nov. 1996. Second edition April 1998. Hebrew and Japanese translations. Braille edition published May 1997 by National Braille Press.
• The Social Web: social aspects of the Web and how to build a successful personal or business Web site, on diskette and CD, on diskette and CD form B&R Samizdat Express, 1998.
• The Way of the Web: the Internet business environment and how to adapt to it, on diskette and CD from B&R Samizdat Express, 1995.
• "Why didn't the walls come tumbling down? An outsider's view of distance education," chapter in Perspectives of Web Course Management, published by Canadian Scholars Press, 2000.
• "Reinventing Publishing in a Global Electronic Mall," chapter in The Electronic Publishing Business & Its Market , edited by Brian and Margot Blunden, International Electronic Publishing Research Centre (IEPRC), Reading, England, 1994.

• The Attic, a romantic thriller, co-author with Ethel Kaiden, 2006 (unpublished)
• Breeze, a time-shift novel, set in the present-day as well as in the time of the Trojan War, 2002 (unpublished)
• Everything but the Internet (novels, children's books, articles, criticism, short stories, plays, poems and book reviews by Richard Seltzer), a text CD containing all of Richard's non-Internet works, soon to be available from B&R Samizdat Express http://store.yahoo.com/samizdat
• The Name of Hero, an historical novel,  first novel of trilogy set in Russia, Ethiopia, Manchuria and Mount Athos, 1896-1919, hardcover, Tarcher/Houghton Mifflin, 1981, re-issued on diskette by B&R Samizdat Express, 1994.
• Sandcastles, a contemporary novel, 1987,1989,1991 (unpublished)

• The Lizard of Oz, an underground classic, paperback, B&R Samizdat Express, 1974.
• Now and Then and Other Tales from Ome, paperback and hardcover, B&R Samizdat Express, 1976.

• Screen plays
• Family on Demand, proposal for and first episode of sitcom, co-written with Ethel Kaiden
• Spit and Polish, set at Fort Polk, LA, basic training in 1970, during the Viet Nam War.
• Traffic Jam, film short
• Stage plays
• Without a Myth, a multi-media production of this play was performed by the Valley Repertory Theater in Spokane, WA, Nov. 2001.
• Mercy, based on Mercy Warren and General Johnny Burgoyne at the time of the American Revolution, included on text CD -- The American Revolution and Early Republic, B&R Samizdat Express 2001.
• Rights Crossing, based on Susanah Wright and events near Wright's Crossing, at the Susquehanna River during the American Revolution, included on text CD -- The American Revolution and Early Republic, B&R Samizdat Express 2001.

Ethiopia Through Russian Eyes, translation from the Russian of two books by Alexander Bulatovich about his travels in Ethiopia in the 1890s -- From Entotto to the River Baro, and With the Armies of Menelik II. Published in paperback and hardcover by Africa World Press/Red Sea Press in 2000. Excerpt "Even Elephants Pray" published in Safari Magazine, Sept./Oct. 1994. Excerpt: "Hunting Man and Beast in Ethiopia" published in anthology Hunting in Ethiopia, Woodbine Publishing Co., 1995. 

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OTHER TRANSLATION

NRID, Army Security Agency Training Center, Fort Devens, MA. During monthly Army Reserve drills, translation, Russian to English, of articles relating to political dissent in the Soviet Union. The school published two of these articles in Samizdat: Translations of Selected Samizdat Documents, Vol. 1, 1973, pp. 18-48.

Aerospace Technology Div., Library of Congress, Washington, DC. Translation, Russian to English, of titles and articles in chemistry journals, as part of a computerized bibliography project, summer 1968.

SHORT STORIES

"The Gentle Inquisitor," Aspect, No. 68, July-September 1976, pp. 27-30, 51.

"Chiang ti"

"Creation Story"

"Yanni"

"Revolution"

"Mirror"

"Hands"

"Tiger in the Intercom"

"Hundreds and Hundreds of Gerbils"

"See you later, elevator"

POEMS

"Finnegan Died," Colorado North Review, Jan. 1991.

"Brief Reprieve," Greenwood, summer 1965; Calhoun Literary Magazine, May 1966; Colorado North Review, Jan. 1991.

"On Hearing Voznesenski," Yale Literary Magazine, Jan. 1967.

"Saturday Night," Calhoun Literary Magazine, May 1966.

"Human Race," Greenwood, summer 1965, Calhoun Literary Magazine, May 1966.

"To a teacher from Tournai met in Lille," Greenwood, summer 1965.

"Il errait dans la rue," Greenwood, summer 1965, and Calhoun Literary Magazine, May 1966.

"I come from the land of Frost and Sandburg," Cyclotron, summer 1965.

"Journey to the West," Flame, 1965.

INTERNET SPEECHES WRITTEN & DELIVERED

"Selling your own stuff at eBay, tips for serious sellers." Speech/tutorial delivered in Boston in June 2004. Article based on it

"Why didn't the walls come tumbling down? An outsider's view of distance education," keynote speech delivered Oct. 4, 1999, at NAWeb 99, a distance education conference in Fredricton, New Brunswick, Canada. Article/chapter based on that speech www.samizdat.com/chapter.html

"Internet Quick Startup for Small Businesses," September 9, 1999, at SCORE in Boston.

"The future of the Internet and the future of business," keynote address delivered at Cities of the Androscoggin Annual Dinner and Business Forum on Technology and the Future," Lewiston, ME, May 1999 script. To buy a videotape of this speech, go to Amazon.com

"The Power of search across an enterprise" Pharm 2000, Parsippany, NJ, April 29, 1999

"How to increase traffic without paying for it" Effective Strategies on Measuring and Improving Internet Marketing, an IQPC Conference, San Francisco, Jan. 1999 (Richard Seltzer was the conference chairman).

"Finding and Being Found -- Basics of Internet Marketing" keynote address delivered at IT Vision: Seeing the Future in Marketing, at an American Marketing Association event at Bentley College, Waltham, MA Nov. 1998

"Corporate-wide knowledge management -- breaking through the barriers today," speech delivered at ExpoManagement 98 in Buenos Aires, Argentina, September 10, 1998

"The Social Web and Business Opportunities on the Internet" plus "AltaVista Tips for Information Providers," September 12, 1997, for the Shared Engineering Services organization at Digital Equipment, in Littleton, MA

"The Social Web," keynote address delivered at Web Week 97 at the Oak Ridge National Laboratories, Tennessee, September 8, 1997. Also delivered at NT Wizards in Vienna, Austria, Oct. 1997. Also delivered at Brown University Industrial Partners Program, November 1997 and at Women in Networking in Chelmsford, MA, Feb. 23, 1998

"Business Opportunities on the Internet: Today and Tomorrow," keynote address delivered at Comdex in Buenos Aires, May 23, 1997. Variation of that delivered at Digital partner event at Victoria Falls in Zimbabwe, January 29, 1998.

"Unlocking the Power of AltaVista Search," demo/talk delivered in Bogota, Colombia, and in Rio de Janeiro, Sao Paulo, and Campinas, Brazil in May 1997. Variations of this speech (ranging from 45 minutes to 3 and a half hours) also delivered at NT Wizards in Vienna, Austria, October 1997; at Internetcom 97 in Moscow Russia, October 1997; at Digital Equipment's Engineering Education Distinguished Speakers Program in Littleton, MA, and Nashua, NH; at Boston Internet SIG at MIT in November 1997; at the Boston Bar Association, Feb. 18, 1998; at NT Wizards in Seattle, WA, Feb. 24, 1998; at the Mass. Association of Buyers Agents in Framingham, MA; at the SAS Users' Conference in Nashville, TN, March 24-25, 1998; CA World, New Orleans, LA, April 25-26; New Hampshire Internet Special Internet Group, Nashua, NH, May 5; DocuWorld, Toronto, Canada, May 13, 1998; DocuWorld, Edmonton, Canada, June 3, 1998; DocuWorld, Vancouver, Canada, June 11, 1998 ; 10th International Genome Sequencing and Analysis Conference in Miami Beach, Sept. 1998; IHEEP (highway engineers), Colorado Springs, Colorado, Sept. 1998; NA Web (Web-based education), U. of New Brunswick, Canada, October 1998

"The Role of Search in Web Strategy," Datatech Intranet/Web Strategies, Los Angeles, July 30, 1998

"Getting the most out of the Internet," Great Boston Seniors, Newton, MA, June 10, 1998; Boston Internet Special Interest Group (ISIG), Cambridge, MA, Oct. 22, 1998.

"Basics of Effective Web Sites: How to Succeed When the Rules of the Game Keep Changing," seminar delivered at Internet Expo/Email World in Boston, Oct. 16 and 17, 1996.

"Building Communities on the Internet," various versions of this speech were delivered Nov. 29 & 30, 1995, at Internet Expo/Email World in Boston and Dec. 12, 1995; at seminars on How to Market on the Internet in New Orleans and June 27, 1995 in New York City, run by the International Quality & Productivity Center; and at How to Market on the Wild, Wild Web, September 1995 in New Orleans, run by Global Business Research. For the underlying concepts, see related article

"Business Opportunities on the Internet," slides from which Richard has derived many presentations and speeches (includes expected major impact of Internet on nine industries); for instance, delivered as keynote address at Alabama Information Highway Conference, February 27, 1996.

Panelist at Business Wire seminar on Business Use of the Internet, Cambridge, MA, March 1995.

Panelist at Business Wire seminar on "The Internet: An Integral Part of Your Corporate Communications Equation," NYC, May 1995.

AltaVista talks at SuperComputing 96 in Pittsburgh, November 1996, at Internet World in NYC, Dec. 11-13, 1996, at Internet World in Los Angeles, March 12-14

"Not Cool, Not Hot -- Medium: Understand the Medium," at seminar on How to Advertise on the Internet, February 28, New Orleans, LA

Panelist in discussion on the Future of the Internet at Service to the Citizen, February 29, 1996, Denver, CO

"Planning for the Future Internet -- Anticipating Change", The Telecom and Industrial PCI Conference, Framingham, MA, Dec. 4, 1996

"AltaVista: the Implications of Finding and Being Found," NERCOMP, Sturbridge, MA, March 25, 1997, and then at Williams College, Williamstown, MA, April 29, 1997, and at Web-Net in Cambridge, MA on May 13, 1997

Panelist, discussion on use of the Internet to promote alumni activitiees, Yale Alumni Association, New Haven, CT, April 26, 1997

"AltaVista Advice," Microsoft Internet Developers Users Group, Waltham, MA, June 1997.

Panelist for discussion on "Commercial Netiquette" at the Center for Communication, NYC, Nov. 1994

Boston Computer Society, Lowell Chapter, speaker (twice) on doing business on the Internet, Feb. 1995.

NON-INTERNET SPEECHES AND PRESENTATIONS

Boston Globe Book Festival on Now & Then and other stories, Oct. 1976

Boston Public Library, served as moderator of a panel discussion of Boston publishers sponsored by the Society of Children's Book Writers, Feb. 29, 1976

Wesleyan College, on The Name of Hero, March 28, 1990

TEACHING EXPERIENCE

• Primarily helping design and run the discussion area and chats for the pilot course "Managing for Value: Organizational Strategy for Nonprofits,"

• Delivered dozens of seminars on "how to find" and "how to be found"
• Made the complete script, plus slides, but live links to pre-set AltaVista Search examples available on the Web, to serve as an on-line tutorial or a component of distance education courses on how to make effective use of the Internet.

• Supporting Professor Philip Duchastel in a course on "Learning Technologies for Distance Education"

• Harvard Business School (four times)
• Boston College (twice)
• Suffolk University (four times)
• Simmons College

• The Russian Novel, instructor, spring 1973, 3 credits (a continuing education course).
• Understanding Cinema, teaching assistant, spring 1973. Discussion section of lecture course.
• Death and Sensuality in the European Novel, teaching assistant, fall 1972. Discussion section of lecture course.

SELECTED ARTICLES BASED ON INTERVIEWS WITH RICHARD SELTZER

"Searching: Internet Scouring Techniques that Go Beyond the Basics", Smart Computing Learning Series, Internet, September 2000, Volume 6y, Issue 9, pp. 36-43.

"What You Should Know about Shopping Online", Straight Talk, published by the Women's Consuemr Network, May/June 2000, pp. 1 and 3.

"Employee with interview with Richard Seltzer, Digital Today, December 1, 1996, p. 8

"You are your URL: Personal Web Pages Don't Just Communicate What you Know. They Say a Lot about Who you are and Where you're going" by Gina Imperato, Fast Company, Autust/September 1996, pp. 44-46

"Creatures of the Web" by Michael Saunders, The Boston Globe Sunday Magazine, June 2, 1996, pp. 16-41.

"The Tug-of-War Between Site Developers and Users: interview with Richard Seltzer," Internet Innovators News, fall 1996, p. 2

"Tips from a 'Web Evangelist': Interview with Richard Seltzer", InfoAlert (from The Economics Press, issue #108, March 1997, p. 6

"Build It Correctly, and They Will Come: How to attract visitors to your Web site" by Robert Israel, published in MarketSpace, the online magazine of Digital Equipment, June 16, 1998

"Personalities in Profile: Richard Seltzer -- Internet Evangelist," Boston Software Newspaper, October, 1998, p. 9.

SELECTED INTERNET-RELATED ARTICLES BY RICHARD SELTZER

"Internet Advice for Newcomers", Proceedings of the International Workshop "Internet as a Vehicle for Teaching", held at KIDA, Ilieni, County Covasna, Romania, June 9-14, 1997, p. 8.

Tutorials for Learnlots.com. "How to Find People Online," and "Online Shopping" are now available at www.learnlots.com. "Best Online Stores," "How to Create Web Pages," "Advanced Search Techniques," and "Internet Marketing" are in progress.

Weekly column ("Beyond the Basics") for AuctionRover.com. Building (and protecting) your reputation 11/19/99

Monthly column for TechRepublic www.techrepublic.com. "Lay the foundation for your knowledge management system," "Build pilots, not virtual mausoleums"

White paper for SiteScape, "Breaking down the barriers to effective online collaboration" at www.sitescape.com/whitepaper.html

"Content: the Traffic Puller" in Advertising Express, a monthly magazine published in Hyderabad, India. Feb. 2002.
pp. 28-34.

Review of The State of the Net: The New Frontier by Peter Clemente, p. 396-398 in The Journal of Consumer Marketing, MCB University Press, Bradford, England, www.mcb.co.uk/jcm.htm

"Why Forum/Chat for Your Business? Community and Content," editorial/commentary published at http://www.mainspring.com August 1997.

"On the Horizon" (a view of the future of the Internet) p. 20, Circuitree, August 1997.

"Internet Advice for Newcomers" in Internet as a Vehicle for Teaching, Proceedings of the Romanian Internet Learning Workshop, KIDA, Ilieni, County Covasna, Romania, June 9014, 1997

"The School-Within-the-School: The Internet is an historic event the main purpose of which is to connect people to people" Holderness School Today, Spring 1997, p. 8. Variant, entitled "Internet Advice for Newcomers" published in Internet-on-a-Disk #20, April 1997.

"Listen to your Customers" p.25 in 22 Success Secrets from Top Internet Marketers, edited by Audri and Jim Lanford, NETrageous Inc.

Articles published in MarketSpace,  the on-line magazine of Digital Equipment/Compaq:

• "A Short History of the Internet: Origins of the Internet and the World Wide Web" Jan. 6, 1998
• "Digital Solutions for Year 2000 Migration: The Millennium bug. Be Afraid. Be Very Afraid" Feb. 12, 1998
• "Tried and True: Digital UNIX: Richard Seltzer and Tom Chmielewski on the future and safety of UNIX" Feb. 27, 1998
• "NT Spreads Its Wings and Flies: Richard Seltzer and Paul Keresey on NT today and tomorrow" March 2, 1998
• "Bigger, Better, Booming Web Business: Richard Seltzer and Don Harbert explore engineering directions for web-based businesses" March 4, 1998
• "Security Solutions for an Expanding World: Richard Seltzer and Ray Suarez on safely opening network doors" March 9, 1998
• "Incommunicado No More: Richard Seltzer and Kathy Greenler explore the power of language translation" March 10, 1998
• "Hopping on the eCommerce Train: Richard Seltzer and Charlie Liberty explore online commerce" March 13, 1998
• "A Search for Tomorrow, Part 2: Further exploration of the power and versatility of AltaVista Search Products" March 17, 1998
• "Traveling the Information Superhighway's High Speed Lane: Digital's Intranet Web Library provides single dashboard solution for information access" March 19, 1998
• "Partnering with Digital Gives Internet Businesses a Boost: Reach thousands of prospective customers with Internet Innovators program and new Web Store" March 24, 1998
• "Opening Database Doors: Richard Seltzer and Henry McCathern explore the Digital/Oracle partnership" March 25, 1998
• "The World Wide Office: Richard Seltzer and Ray Suarez explore tunnels and virtual private networking" March 27, 1998
• "AltaVista Search is so Much More: Richard Seltzer and Bob Lehmenkuler examine AltaVista Search software products" April 3, 1998
• "Webmaster Proves It's a Small World After All: Richard Seltzer and Andrea Skov discuss chat technology and how to communicate cheaply and effectively" April 9, 1998
• "Online Audio and Video is Alive and 'Streaming': Richard Seltzer and Erik Simon on the future of streaming audio and video" April 16, 1998
• "E-Mail Server Software Solutions ISPs Can Count On: Richard Seltzer and Steve Wells explore Software.com's e-mail answers" April 17, 1998
• "From Web-hosting back to do-it-yourself: The likely impact of cable modems" July 30, 1998
• "Do-it-yourself Web Hosting: Some say it can't be done; others are doing it already" August 12, 1998
• "Uniting the E-Commerce Front: Richard Seltzer and Richard Martin talk about Trintech and the future of on-line commerce standards" April 28, 1998
• "Local Connections for a Global World: Richard Seltzer and Chris Moore explore the iPass answer to Internet access anywhere" April 23, 1998
• "No More Excuses. Build Your Own Personal Web Site: It's time to experiment." August 27, 1998
• "Marketing the Book vs. Marketing the Author: The differing interests of authors and publishers" August 28, 1998
• "Modular Distributed Web Sites: A kludge for person and small business Web sites that offers richness and variety at no cost" Sept. 3, 1998
• "A Vision for Corporate Knowledge Management: breaking down the barriers to open information exchange" June 12, 1998

• Finding jobs and being found for jobs (July 1997)
• Flypaper: using AltaVista Search in reverse to let people find you (August 1997)
• Finding what you want even when you don't know what you want: the LiveTopics bonus (September 1997)
• Taking "snapshots" with LiveTopics: Watch out for mirages (October 1997)
• Understanding the limits of accuracy (November 1997)
• The power of the Add/Remove URL link (December 1997)
• Finding the right tool for the right job (January 1998)
• Information X-rays: Refine as a diagnostic tool (February 1998)
• Questions and Answers (March 1998)
• Keywords and translation (April 1998)
• Using the AltaVisa Translation Assistant for Web research (May 1998)
• A Pragmatic Approach to Translation (June 1998)
• The impact of search engines on the legal profession, Part 1: what to search for and how (July 1998)
• The impact of search engines on the legal profession Part 2: finding people and redefining "discovery" (August 1998)
• Advice about Advanced (September 1998)
• Protecting Trademarks and Service Marks with AltaVista Search (October 1998)

"Personal Touch: by hosting chat forums, Web publishers can build communities -- and their businesses," Internet World Magazine, Nov. 1995.

"Heads Up: After you create your Web site, you need to let everyone know it's there", Internet World Magazine, , April 1996.

Priming the Pump: The potential for Web-based discussion for distance learning is great, but will people catch on?, Internet World Magazine (on-line edition), September 1996.

"Lynx, Blind Internet Gurus, and New Ways to Perceive Cyberspace," September 1995 issue of Information Technology and Disabilities.

"Johnny Mnemonic: Forget It" and "Just Enough Tech -- 'The Net' Works Well," movie reviews, September 1995 issue of Media Wave Magazine.

"Reinventing Publishing in a Global Electronic Mall," chapter in The Electronic Publishing Business & Its Market , edited by Brian and Margot Blunden, International Electronic Publishing Research Centre (IEPRC), Reading, England, 1994.

"Scanning for Gold: experiences in the global electronic environment," ReNews (an electronic magazine published in Russian from Moscow by RELCOM), October 1992; also published in disk format on Internet Reference #1 from B&R Samizdat Express, 1993.

Article published at B&R Samizdat, at Marketspace (http://www.marketspace.altavista.digital.com), and other Web sites:

• Making the Web Truly Global -- the implications of AltaVista Translation

• From "Flypaper" to Social Web (preface)
• Let People Find You -- Putting "Flypaper" to Work (introduction)
• Basic Building Blocks of the Social Web (chapter 1)
• How to Design Web Pages Without Learning HTML (chapter 2)
• The Content Question -- Okay, I have Web space. Now what am I going to put there? (chapter 3)
• Who Owns What? (chapter 4)
• How to Build a Personal Web Site -- the Broader Implications of Search Engines (chapter 5)
• How to publicize your Web site over the Internet (chapter 6)
• Making your site global -- taking advantage of free translation at AltaVista (chapter7)

• DEC, not Digital -- -- the right thing to do: An experiment in human engineering
• Where the people are -- now it's Boston/New Hampshire
• Why didn't the walls come tumbling down? An outsider's view of distance education
• DSL vs. cable for high-speed Internet access
• Business opportunities opened by high-speed Internet access
• Wireless Internet from a business perspective
• Here comes wireless -- watch out for the riptide
• Advice for authors about electronic opportunities
• Content-based Internet Marketing
• Have you read or published an electronic book lately?
• Generalists needed, but not wanted
• It's getting really crazy -- now how do we compete?
• Random, variable discounts -- shopping the slot-machine way, one way to cope with the new Internet business environment
• Volunteer e-business ambassadors -- a way to go high touch without going broke
• Soundbytes from "Measuring and Improving Internet Marketing", an IQPC conference held in San Francisco, Jan. 13-14, 1999 by Richard Seltzer
• Has the window closed for would-be online trading companies? And is it closing rapidly for other niches as well? Maybe not. by Richard Seltzer
• Playing to win. Suggestions for transferring game techniques to the world of business. by Richard Seltzer
• Basic questions for developing an Internet business strategy
• Dharma and Greg and Internet business
• The two faces of Internet business: traditional and revolutionary
• Aim for more than just delivering training. Create a learning environment
• "Cultural citizenship" -- an alternative form of government made possible by the Internet
• Castro, baseball, and a possible end to political conflict with Cuba
• Baseball -- time for a rule change: from intentional walk to "home walk"
• Why Clinton might resign
• Book Review -- Welcome to the revolution (Cybercorp by James Martin)
• Modular distributed Web sites -- a kludge for personal and small business Web sites that offers richness and variety at no cost
• Do-it-yourself Web hosting -- some say it can't be done; others are doing it already
• Marketing the book vs. marketing the author -- the differing interests of authors and publishers
• Associate/affiliate/referral programs and the old Internet culture
• Promoting books on-line
• Book Review -- How, but no clue of why (aol.com by Kara Swisher)
• Book Review -- Machine-gun Larry: right on target (Essential Business Tactics for the Net by Larry Chase)
• Book Review -- Everything you need to do to MOO: guide to an alternative environment for on-line discussion, business communities, and distance education
• Thoughts on branding on the Internet
• No more excuses. Build your own personal Web site. It's time to experiment.
• From Web-hosting back to do-it-yourself -- the likely impact of cable modems
• Quick summary of current Internet trends
• MOO wishlist -- why not add a time dimension?
• Book Review -- The death of demographics
• Coping with discontinuous change
• Off-the-wall ideas
• What it Takes: Skills for Successful Communities
• Push? Maybe. Maybe Not.
• Speculation about the Effect of the Internet on the Economy
• Training, Not Censorship The Road to Eden is Closed. Need for Cyber-Street-Smarts -- with responses from Alfred Thompson and Bob Clancy
• Flypaper Dialogue -- Making Web Sites Interactive Without Interactive Software with a response from Alfred Thompson
• Toward a Learning Community/Market (A commentary on Crossing the Chasm by Geoffrey Moore)
• Another Look at the Future -- Divergence is the Next Challenge
• How to Make Business Chat Work
• The Joy of Being Found: Want to Connect with Old Friends, Customers, Employer? Try using "Flypaper"
• Suggestion -- No Frills Web Pages for Community Service Organizations
• Degrees of Separation: A Design Goal
• Low-Tech Web-Page Design
• The Internet Tug of War
• All that Glitters -- If I had Bandwidth Enough and Time
• "Just Enough Quality"
• "Up-Dating the Circles Model -- Value-Added Internet Services"
• "The Alta Vista Revolution"
• "Are Participants Born or Made? Web-Based Discussion for Distance Education"
• "How to Publicize a Web Site Over the Internet"
• "Video and the Internet"
• "Will "The News" Go Away?"
• "The Evolution of Technology and the Internet"
• "Who Controls the Context?" Search Engines and the Fate of Carefully Constructed Web Sites
• "'Hit-Vitations': What's Going On? And How Do You Play This Game?"
• "The Internet and the Human Spirit"
• "The Associative Power -- This Ain't Kansas, Mr. Broadcaster"
• "Commerce, Democracy, and the Internet"
• "We Don't Need Cities Anymore" Reflections on the Meaning of Commerce on the Internet
• "Suggested Tactics for Building an Electronic Library"
• "An Author's View of Electronic Rights and the Public Domain"
• "Alternatives to Academic Publishers"
• "From Russia and Ethiopia to the Internet"

NON-INTERNET ARTICLES

"What's the Word for...?" five neologisms contributed to this compilation, Harper's Magazine, Feb. 1990, pp. 45-51, included in The Dictionary of Coined Words, a book edited by Jack Hitt.

"Asthma in Timisoara, a Glimpse at the Romanian Medical System," New York State Medical Journal, May 1989.

"Romantic Romania -- Be Sure to Bring Your Own Meat, Medicine, and Toilet Paper," The Boston Sunday Globe, Travel Section, Nov. 20, 1988, p. B11.

Science and Literature: a Conference, participant at conference held Nov. 1981 at the Library of Congress, quoted in the proceedings which were published by the Library of Congress, 1985.

"Girls and Chess and Education," Chess Horizons, February 1987.

"The Nostalgia of Tomorrowland" (reactions to Disney World), A Word from the Word Guild, August 1977, pp. 29-31.

"The Lizard of Oz: The Adventure of a Self-Published Fable," The Self-Publishing Writer, Spring 1976, pp. 48-58. Reprinted in Library Lit. 7- The Best of 1976 ed. by Bill Katz, Scarecrow Press, Metuchen, NJ, 1977, pp. 211-21.

"Synchronizing Voice and Program in Atari PILOT," A.N.A.L.O.G. Computing, Nov./Dec. 1983, pp. 100-104. (article and program listing, in Atari PILOT).

"Alphabet Music," Antic, June 1984, pp. 16-18. (article and program listing, in Atari BASIC).

"Joystick Save," A.N.A.L.O.G. Computing, purchased for publication, but never used. (article and program listing, in Atari BASIC).

"Telling Time in PILOT," Antic, Sept. 1984, pp. 16-19. (article and program listing, in Atari PILOT).

"DECmate, This is the Office Calling: some tips on dialing into the office from your home DECmate," Personal & Professional, June/July 1984, pp. 70-71.

"Gateway to the World -- a User's View of What You Can Do with Your Digital PC and Modem," DEC Professional, Feb. 1985.

"Global Competition and the Long Road to General Prosperity"

"Why Bother to Save Halloween"

Review of Justice My Brother by Roberta Kalechofsky, Aspect, No. 64, March 1976, pp. 69-70.

"Turning Manuscripts into Books" (based on interviews with Judith Schaeffer of Lexington Books, Catherine Bayliss of Harvard University Press, Mike Mattil of Little, Brown, and Helen Brown of MIT Press), A Word from the Word Guild, October 1977, pp. 11-13,24-25,36-38, 68-69.

"Advice from The Writer" (comments of Carol Kountz), A Word from the Word Guild, Oct. 1977, pp. 28-29.

"Questions on Copyright" (answers of Raya S. Dreben of Palmer & Dodge), A Word from the Word Guild, October 1977,pp. 45-50.

"A Writer's View of the Publishing Game" (on James Carroll), A Word from the Word Guild, September 1977, pp. 4-7

"Proofreading at Colonial Press -- End of an Era," A Word from the Word Guild, July 1977, pp. 5-6.

"Books a la Godine at the Word Guild Dinner" (on David Godine), A Word From the Word Guild, June 1977, pp. 2-3.

"A Publisher is Known by the Authors He Keeps" (on Seymour Lawrence), A Word from the Word Guild, April 1977, p. 4

"Self-Publishing -- References, Resources, Examples," A Word from the Word Guild, March 1977, pp. 10-14

"Book Contracts and Book Marketing" (review of A Writer's Guide to Book Publishing by Richard Balkin), A Word from the Word Guild, October 1977, pp. 74-75.

"Sowing the Wind" (review of A School for Fools by Sasha Sokolov), A Word from the Word Guild, August 1977, pp. 17-18.

"The Editor's Conscience" (review of Concern/s: Essays & Reviews, 1972-1976 by Tom Montag), A Word from the Word Guild, July 1977, pp. 8-10.

"Growing up with Brutality" (review of La Hoya by Roberta Kalechofsky), A Word from the Word Guild, June 1977, p. 10.

"From Fruit-Jar Lid to Eternity" (review of Yonnondio -- from the Thirties by Tillie Olsen), A Word from the Word Guild, May 1977, pp. 17-18.

Customer presentations (delivered for Digital)

• VNU (in Acton and then in NYC)
• NTT
• Japan Telecom
• ABB (to three different groups)
• ComEnergy
• AT&T (New Media)
• Optus Vision
• TeleDanmark
• GTE
• Danish Educators
• Sumitomo
• SIRTI

PROMOTIONAL APPEARANCES FOR THE BOOK THE ALTAVISTA SEARCH REVOLUTION

• Borders Books, Framingham, MA, Dec. 7, 1996.
• Quantum Books, Cambridge, MA, Dec. 9, 1996
• Borders Books, downtown Boston, Dec. 18, 1996
• Barnes and Noble, Citicorp Building, NYC, Jan. 21, 1997

• PCWorld Online http://www.pcworld.com/news/newsradio/seltzer/index.html "Query and Ye Shall Find: Tune up your search engine skills and kiss information overload goodbye." This consists of eight RealAudio files: Introduction. Why is AltaVista revolutionary? Tips for narrowing searches fast. Tips so others can find your Web site. What are META tags? What's the ranking algorithm? Tips for searching newsgroups. AltaVista Search on my PC.
• Bill Blinn, WTVN NewsRadio 610, Columbus, OH -- for "Technology Corner," aired on Feb. 9, 1997
• Fred Fiskin, WCBS Radio, "Bootcamp" http://www.bootcamp.com
• Paul Schindler, First-TV, http://www.first-tv.com
• Business News Network, http://www.ibrlive.com

OTHER MEDIA APPEARANCES

Guest on The Computer Report, WCAP-radio, Lowell, MA, February1995 and November 1996

Guest on Dazzle Unlimited, program about business use of the Internet, hosted by Steve Steinberg and aired on Time-Warner cable channel in NYC, July 1995.

Guest on Boston Neighborhood Network, Feb. 1997, rebroadcast June 12, 1997

Non-Internet

WGAL Radio, Lancaster, PA, "Coffeebreak" with Gladys Mummau, Oct. 2, 1975 (about the Lizard of Oz)

WBUR Radio, Boston, MA, with Kevin Vandenbroek at Boston Globe Book Festival, Oct. 18, 1975 (about the Lizard of Oz)

WOMR Radio, Provincetown, MA, with Ron Vallee, Aug. 10, 1983 (about The Lizard of Oz)

WGAL TV, Lancaster, PA, "Noonday on 8" with Anne Herr, Oct. 2, 1975 (about Rights Crossing)

WHYL TV, Lancaster, PA, "The Good Morning Show," Oct. 2, 1975 (about Rights Crossing)

WGBX TV, Boston, MA, "Catch-44," served as moderator of panel discussion on the New England Small Press Association, 1974

"USA Today," nationally syndicated, aired Dec. 13, 1989 (about son Bobby and chess)

"FutureWatch" (CNN), broadcast July 7, 1990 on CNN and July 8, 1990 on TBS (about son Bobby and chess)

SELECTED ARTICLES WRITTEN FOR BENWILL PUBLISING

"LSI Testing -- Can we get off the treadmill?" February 1979, pp.34-39.

"Where Are We Going? -- Assessing the impact of LSI on board testing," January 1979, pp. 58-66.

Circuits Manufacturing Magazine

"Future Test: How to cope with the changing world of LSI," December 1978, pp. 33-41.

"Test Strategies for LSI and Memory: Reducing problems to solvable size," March 1977, pp. 40-46.

"Protecting PCBs with Non-Liquid Coating: How does it work? What can it do? Can small firms afford this process?" February 1976, pp. 48-55.

"Guide to Wafer Scrubbing," November 1975 pp. 56-63.

"Pursuing the Reliable Solder Joint: Knowledge of materials reduces solder joint failures," November 1975, pp. 50-54.

"Epitaxial and CVD Reactors," October 1975, pp. 26-27.

"SEM Techniques for Semiconductor Fabrication," September 1975, pp. 28-34.

"When Selling to the Soviets -- Let the Vendor Beware?" August 1975, pp. 62-67.

"Protective Coatings for Hybrids, Resistors and Auto Electronics," August 1975, pp. 16-20.

"For PC Makers, Relief from EPA Guidelines," July 1975, pp.22-26.

"Immersion Tin: How process parameters affect solderability," July 1975, pp. 54-56.

"EPA Reaches the Circuits Industry: Guide to the guidelines," July 1974, p. 9.

Microelectronics Times

"At Rainbow's End -- Gold or Borscht? Selling Semiconductors to E. Europe," Sept. 19, 1975, pp. 1,4.

"Trading TVs for Oranges? -- Sectoral bargaining still at issue in Geneva," May 15, 1975, pp. 1, 11.

"The Quest for Corporate Youth and Immortality: TI's tactics to outwit the gods," April 3, 1975, pp. 1,8; April 17, 1975, p. 8.

"A Loop-Hole You Could Drive an Industry Through? -- Tariff preference for developing nations," April 17, 1975. pp. 1, 6, 22.

"First Corollary to the Laws of Economic Physics -- What goes down must go up," Feb. 1975, pp. 1, 22-23.

"Auto Microelectronics -- Counting markets before they're hatched," Oct./Nov. 1974, pp. 1,7

Electromechanical Design

"Nuclear Design Pressures: the case of setpoint drift," Nov. 1974, pp. 6-11.

Digital Design

"Promo-Graphic Horror Film: Frankenstein sells testers," Nov. 1974, p. 68.

SELECTED ARTICLES WRITTEN FOR DIGITAL EQUIPMENT

August 1992, Vol 11, No. 5

• Ken Explains the Business Unit Concept (Ken Olsen)
• Selling Solutions in the Healthcare Industry (Willow Shire)
• Helping Utilities Operate in a Competitive Environment (Patti Foye)
• Helping Retailers Succeed in Hard Times (Abbott Weiss)
• DECWORLD Wrapup Report (Deb Nicholls)
• Alpha Update (Ed Pastor)
• Global Project Business (Will O'Brien)
• Communication through Heterogeneous Networking -- Where Cost is a Critical Decision Factor (Peter Brown)

• Thoughts on Digital's Core Values (Ken Olsen)
• Beyond SERP -- Seize the Opportunity to Re-engineer the Company (John Sims)
• Ken Answers Frequently Asked Questions (Ken Olsen)

• Focusing on Core Businesses and Products (Ken Olsen)
• The Changing Role of Marketing at Digital (Bill Johnson)
• The New Organization from an Engineering Perspective (David Stone)
• Managing Entrepreneurial Teams: Delegate without Abdicating Responsibility
• Putting Developer in Touch with Customers' Best Insights (John Manzo)
• Consulting -- Both a Business and a Frame of Mind (Pat Zilvitis)

• Evolving the Organization to Grow Marketshare (Jack Smith)
• Alpha Marketing Strategies (Ed Pastor)
• DECWORLD Strategy (Deb Nicholls)
• Removing Barriers for People with Disabilities (Jim Cudmore and Jack Rugheimer)
• Making Profits Selling Components and Manufacturing Capability (Jim Willis)
• Tracking Profit in Systems Integration Programs (Fran Maycock)

• New Generation Processors Make the Timing Right for Renewed Emphasis on TOEM Business (Dick Heaton)
• Television Advertising Will Reinforce Open Message in U.S. (Henry Heisler)
• Digital's Life Balance Strategy (Laurie Margolies)
• Update on HIV/AIDS (Paul Ross)
• Results of MGMT MEMO Test Message

• Reaffirming the New Management System (Ken Olsen)
• The Enterprise Information Utility (Jack Smith)
• The Significance of October 30 (Bill Demmer and Howard Woolf)
• The Role of the 'Coach' in the New Management System (John Sims)
• Drug Testing vs. Managing Performance (Bruce Davidson et al.)

• How to Talk about the ACE Initiative
• Message to Account Managers -- Think Like Retailers and Pump up the Volume (Bob Hughes)
• The Importance of Alternate Sales Channels to Digital's Total Business (Win Hindle)
• The Role of Acquisition in Gaining Competitive Advantage in Commodity Markets (Murv Lackey)
• Revising Digital's Software Business Practices (Pat Spratt)

• Explaining the Restructuring Charge and Other Aspects of Digital's FY91 Year-End Results (Bruce Ryan)
• Expanding Markets and Reducing Costs through Strategic Relationships (Henry Crouse)
• Project Athena -- a New Model for Transferring Technology to the Marketplace (George Champine and Jeanne Lyons)
• The Role of the New Corporate Marketing Planning Organization

• Budgeting, the New Management System and the Renewal of Digital (Mick Prokopis)
• Explaining the New Management System to the Financial Community (Jim Osterhoff)
• The Role of Functions in the New Management System -- Supporting the Customer (Win Hindle)
• The Open Advantage Campaign (Peter Smith)

• State of the Company Address (Ken Olsen)
• VAX VMS Systems: a Vision for the Future (Bill Demmer)
• FY91: The VAX Renaissance Begins (Ken Swanton)
• Winning Where Every Penny Counts (Grant Saviers)
• Components Business Group (Jim Willis)
• Personal Computer Business (John Rose)
• Commodity Business (Gary Eichhorn)
• Managing for Growth and Profitability in the LAN Hardware Business (Ralph Dormitzer)
• ACE Initiative (Dom LaCava)
• Many Faces of Systems Engineering (Bob Glorioso)
• Systems Marketing (Peter Smith)
• Electronic Data Exchange as an Example of Systems Integration Business (Gene Hodges)
• PowerFrame (Warren Neuburger)
• Growth and Profit with Open Services and Systems Integration (Russ Gullotti)
• Making Profit with Software (David Stone)

• Digital's New Management System (Alex Munn)
• The Role of Functions -- Centers of Expertise (John Sims)
• New Directions in Digital Manufacturing (Bob Palmer)
• The Integrated Enterprise (Bill Hanson)

• Implementing Digital's Cost Strategy (Bruce Ryan)
• Services at Digital: Organizing for Growth and Profitability (Russ Gullotti)
• Evaluating New Markets in a Global Context (Cliff Clarke)
• Digital to Open New Subsidiary in Czechoslovakia (Alberto Fresco)
• Digital-Kienzle Begins Operations
• Europe's "Network of Entrepreneurs" (Pier Carlo Falotti)
• Building Market Share in Production Systems/Mainframes (Bob Glorioso)

• Digital's Software Strategy and the Role of "The New Software Group" (David Stone)
• VAX and VMS Directions -- Organizing for Growth and Profit (Bill Demmer)
• Strategies for Leadership in VMS Systems (Bob Supnik)
• The Role of Entry Systems (MicroVAX) Business (Jesse Lipcon)
• The 'Six Sigma' Program in Storage Systems (Art O'Donnell)
• Internal Group Teams up with Business Unit to Meet Customer Needs (Peter Brown)

• State of the Company Address (Ken Olsen)
• Ken Olsen Responds to Questions
• More on the Management Reporting System (Lyn Benton)
• Total Quality Management and its Role in Making Digital More Productive and Innovative (Frank McCabe)
• Banking as an Integration/Application Business Unit (Norm Goldberg)
• The Open Systems Company (Bill Demmer)
• ULTRIX Opportunities (Kurt Friedrich)
• Open VAX VMS Systems (Ken Swanton)
• The Production/Mainframe Systems IBU (Bob Glorioso)
• Update on the Mainframe Market (Rich Whitman)
• The High Availability/Fault Tolerant Market (Fernando Colon-Osorio)

• Jack Smith Focuses on Cost Cuts, Answers Employee Quetions in Live "DQR" Broadcast
• Jack Smith Announcement -- Management and Profit Initiatives on DQR

• Introduction to Digital's Business Unit Structure (Ken Olsen)
• Ken Explains Business Unit 'Architecture' to Officers
• Management System -- Providing Business Units with the Information They need to Make Decisions (Lyn Benton)
• The Role of Application Business Units (Peter Smith)
• Application Business Units Organized as 'Clusters'
• Defining the Job of an ABU 'Cluster Manager' (Bill Steul)
• Insurance -- an Example of an Application Business Unit (Sandy Thomas)
• Renewed Emphasis on CSOs (Win Hindle)
• Managing CSO Relationships in the US (Jay Atlas)
• Managing Large Global Accounts (Jack MacKeen)
• Cost Effectiveness in Corporate Administration (Doug Hammond)

• The Road Back to Profitability (Jack Smith)
• Future Profitability (Jim Osterhoff)
• Making Digital Competitive and Achieving Financial Excellence (Mick Prokopis)
• Improving the Cost Structure by Changing the Way We Do Work (Roberta Bernstein)
• Acquisition Business Centers and Other Cost-Cutting Efforts in Purchasing (Ron Payne and Murvin Lackey)
• Cost Savings from a 'Common VMS Operating Environment' (Mike Connor)
• Selling and Supporting UNIX Together (Pier Carlo Falotti)

• The Role of Public Policy on Digital's Global Business (Martin Hoffmann)
• General Systems Business Group Provides Focus for Growing the 'Small and Mid-Size Business' Market (Gary Eichhorn)
• Client/Server Computing (Bill Demmer)
• Databases (Hans Gyllstrom)
• Transaction Processing (Dennis Roberson)
• Workstations (Don Gaubatz)
• ULTRIX (Kurt Friedrich)
• One Powerful Voice to Customers (Peter Zotto)
• A Worldwide Educational Design (Pat Cataldo)
• DECWORLD '90 (Pat Zilvitis)

• State of the Company Address (Ken Olsen)
• Digital's Human Resources: Changes in the 90s (John Sims)
• Operational Issues and Business Units (Jack Smith)
• DECWORLD '90 (Peter Smith)
• VAX 9000 (Bob Glorioso)
• VAXft 3000 System (Fernando Colon-Osorio)
• Desktop Interconnect Business (Ralph Dormitzer)
• Ken Olsen Answers Employee Questions

• DQR -- Senior Managers Answer Employee Questions in Live Video Broadcast
• Eliminating Red Tape in the U.S. Field (Abbott Weiss)
• New Directions in Engineering at Digital (Bill Strecker)
• The Role of Systems Engineering in Enterprise Integration (Mike Taylor)
• The Expanding Role of Educational Services (Pat Cataldo)
• Attention to Detail Reduces Waste and Improves Quality in Manufacturing (Lou DiFinizio)

• Digital's Changing Work Environment (Dick Farrahar)
• Building Financial Strength for the Future (Bruce J. Ryan)
• Adjusting to the Workforce Demands of a New Business Environment (Tom Colatosti)
• 'New Work' in Manufacturing -- Its Role in Providing Systems Integration (Walter Bonin and Ron Chestna)
• DECWORLD '90 -- Educating and Inspiring Customers and Sales People Around the World (Pat Zilvitis)
• Waste Management and Minimization at Digital (John Caulfield)
• To Reduce CFC Usage, Digital Develops Water-Based Method for Cleaning Modules and Gives this Technology to the Industry (William Bennett)

• Business Outlook in the U.S. (Dave Grainger)
• Opportunities in Eastern Europe -- Joint Venture in Hungary
• U.S. Finance Realigns to Support Account Focus (Steve Behrens)
• Worldwide Environmental, Health and Safety Policy Adopted
• Monitoring Research on Health Effects of Office Equipment (Larry Cabrinety)
• Mid-Range Systems Focuses on Client/Server Computing (Bill Demmer)
• The Importance of Cooperative Research (Jack McCredie)

• Marketing Directions (Peter Smith)
• Account/Industry View (Bob Hughes)
• Management Challenge: Encouraging Diversity within Digital, While Appearing as One Company to Our Customers (Win Hindle)
• Digital: the Corporate Citizen (Al Mullin)
• Using Technology to Advantage -- Digital's Network and the Free Flow of Ideas (Win Hindle)
• Digital to Institute Drug and Alcohol Testing Program for Certain Jobs in the U.S.

• State of the Company Address (Ken Olsen)
• Ken Olsen Responds to Questions from the Audience
• Digital's Corporate Architecture (Bill Strecker)
• Business Segments and What They Mean to Digital (Dom LaCava)
• The Integrated Approach to Selling in Europe (Pier Carlo Falotti)
• How Customer Service Supports the Digital Architecture and the Selling Effort Internationally (Don Zereski)
• How CSS and Software Services Support the Digital Architecture (Sharon Keillor)
• Selling in the United States (Dave Grainger)
• Supporting Our Accounts and the New Account Workbench (Mike Kalagher)
• The VAX 9000 System: a Story of Integration (Joe Zeh)
• Systems Integration -- Tying It All Together (Jack Smith)

• 'Business Segments' -- Digital's New Planning and Management Structure (Jack Smith)
• Update on Digital Europe (Pier Carlo Falotti)
• Distributed Computing and the Art of managing with Information (Roger Heinen)
• Enterprise-Wide Information Management at Digital (Mike Kalagher)
• Collaboration with Rockwell International -- an Exchange of Manufacturing Technology (Dinesh Maheshwary)
• Refections on Teamwork and 'the Dream' (Pier Carlo Falotti)

• Moving Toward an Account Focus in the Field (Dave Grainger)
• Message to Sales, Delivered by the Executive Committee at 'Summer Session'
• Helping Employees Deal with Changing Business Needs
• Proper Use of Digital Computers, Systems and Networks
• Dare to Make a Difference (Jack Smith)
• The Importance of Information Security at Digital (Jim Schweitzer)

• Letter from Ken Olsen
• Digital Europe Realigns Operations to Meet Challenges of the 1990s (Pier Carlo Falotti)
• U.S. Field Prepares for Next Decade with Workforce Planning (Tom Colatosti)
• The Expanding and Changing Role of Manufacturing (Lou Gaviglia)
• Globalization and the Need for Digital to Adjust to Changing World Trade Conditions (Cliff Clarke)
• Managing the Introduction of New Technology to the Workplace (Charles Abernethy)

• State of the Company Address (Ken Olsen)
• Digital's Integrated Application Environment -- Leadership in the 1990s (Peter Smith)
• Understanding and Explaining Digital's Product Strategy (Bill Strecker)
• Information Management Systems (Grant Saviers)
• Transaction Processing (Dennis Roberson)
• The Role of PCs in Digital's Application Strategies (Henry Ancona)
• PC Local Area Networks (John Rose)
• Opportunities with Large-System Customers (Bob Glorioso)
• Systems Integration (Russ Gullotti)
• Educating the Field about Our Product Strategy and Products (Jack Smith)
• Financial Status and Issues (Jim Osterhoff)
• Our Selling Philosophy and Strategy in the U.S. (Dave Grainger)
• Digital's Values in Times of Change (John Sims)
• Ken Olsen Responds to Questions from the Field

• Letter from Ken Olsen
• The Executive Committee Responds to Employee Questions
• Digital's Response to the Changing Competitive Environment (Jack Shields)
• A Fresh Look at Recent Product Advances (Jack Smith)
• Update on the Apple-Digital Joint Development Effort (John Rose)
• Digital is Rapidly Reducing CFC Use
• Teamwork Leads to New Business Model for the Education Market (Roger Strickland)
• Digital in the U.S. Adopts Policy on Illegal and Controlled Substances
• Using Digital's Logo (Jim Perkins)

• The Role of the Executive Committee in Decision-Making at Digital (Abbott Weiss)
• Empowerment, Not Power: Digital and Computing in the 1990s (Roger Heinen)
• The Changing Role of Customer Support (Joe Orlando)
• All Hands on DEC (Dave Grainger)
• DIS and the Role of Enterprise-Wide Computing Inside Digital (Bel Cross)

• Hackers, Worms and Information Security in an Open Environment
• Digital Grapples with Drug Issue
• Entering the Systems Integration Business (Jon Caputo)
• Women's Issues and Opportunities: Business Implications for Digital
• Channels Marketing Positions Digital as a Leader in Global Markets (Jack MacKeen)

• Digital's No-Compromise Computing Strategy (Jack Smith)
• Winning the Desktop (Dom LaCava)
• Which Desktop for You? Computing for Every Desk (Henry Ancona)
• Capturing the Desktop through Service (Dave Grainger)
• Distributed Transaction Processing and the Desktop (Dennis Roberson)
• The Desktop and Integrating the Enterprise (Bill Johnson)
• Sales Challenges of the 1990s (Joe DiNucci)
• Questions for Ken Olsen

• What Do We Mean by 'Integrating the Enterprise'? and How Are We Doing It? (Peter Smith)
• U.S. Team Adopts Long-Range Business Plan
• Digital's Values -- Based on Customer Satisfaction and Building a Creative Work Environment (Win Hindle)
• Worms Viruses and Systems Security
• Storage Systems Becomes Storage and Information Management (Grant Saviers)
• Digital Expands its Video Network (Pat Cataldo)

• Digital's Small Business Strategy in the U.S. (Jay Atlas)
• Ken Talks about the Stock Price and Other Matters
• Digital Acquires RISC Technology from MIPS
• Operating as an International Company -- the Need for Global Perspective (Cliff Clarke)
• Enabling People to Work Together more Effectively
• Revitalizing the Open Door Policy (John Murphy)

• Explaining Digital's Product Strategy (Bill Strecker)
• Digital's UNIX and Open Systems Strategy (Don McInnis)
• The Meaning of 'Transportable' Software (Ken Olsen)
• Trade, Public Policy and a Global Digital (Cliff Clarke)
• A Systems Vision of Data Storage Management (Grant Saviers)
• Research as a Market: a Window of Opportunity (Gary Eichhorn)

• The One Company Theme and Digital's Evolving Strategy (Ken Olsen)
• Financial Update (Jim Osterhoff)
• Digital's Evolving Product Strategy (Bill Strecker)
• Digital's Desktop Strategy as It Relates to Work Systems (Dom LaCava)
• DECwindows Solution (Roger Heinen)
• OLTP and Database Products -- What Are They and Why Are They Important? (Hans Gyllstrom)
• Our Transaction Processing Strategy (Bob Glorioso)
• The Role of High Availability in Transaction Processing (Fernando Colon-Osorio)
• Meeting Customers' Needs -- Digital's Distributed Production Systems (Bill Steul)

• Protecting the Environment by Reducing Use of Chlorofluorocarbons (CFCs)
• Software Licensing Policies -- Serving Customers and Keeping Pace with Technology (Dave Chase)
• Digital's Financial Architecture -- Providing Managers with Timely and Accurate Information (Dave Spratt)
• Hudson Health Study Prompts Further Research

• Digital's Desktop Strategy
• Network Application Support (John Rose)
• Extending Digital's Software Strength to Applications (Roger Heinen)
• Desktop VMS and ULTRIX Applications from Third Parties (Mike Mancuso)
• Communicating Digital's Values (Jack Smith)

• Decision-Making at Digital (Ken Olsen)
• Today's Key Issues -- Planning and Productivity (Jack Smith)
• Systems Security and the Threat of Computer Hackers (Ray Humphrey)
• The Community Right-to-Know Act and Interpretation of Chemical Data (Mark McCarthy)
• Focus on Safety -- Digital's Employee Right-to-Know Policy (Francis Mecler)

• Future Challenges of a Changing Work Force (John Murphy and Harris Sussman)
• Remember Digital's Customer-Oriented Values (Jack Shields)
• Teamwork Needed to meet Future Customer Satisfaction Goals
• Digital Forms AI Technology Center

• Digital's Strengths in the Wake of the Stock Market Decline
• DECWORLD Thanks and Future Plans
• The Role of Digital's European Board of Directors (Win Hindle)
• Corporate Identity Standards REady for Distribution
• Preparing to Deal with Societal Problems in a Business Context (Erline Belton)
• Why Should Managers Learn about AIDS? (Richard Porter)
• Digital's Guildelines for Dealing with AIDS-Related Issues (John Doherty and Jack Rugheimer)

• Wall Street Reactions to DECWORLD '87 (Mark Steinkrauss and Brad Allen)
• Vice Presidents Build Long-Term Relationships with Key Customers
• Update on the Order Transaction Process (Harvey Weiss)
• The Role of Strategic Relations

• The Role of the Semiconductor Task Force (Bob Palmer)
• LDP's Computer Integrated Research Strategy and the Cray
• Agreement (Gary Eichhorn)
• Digital's Energy Situation (Jim Rogers)

• State of the Company Address (Ken Olsen)
• Digital's Message (Ilene Jacobs)
• Overview of Basic Industries (Jerry Witmore)
• Problems Facing the Chemical Industry and Our Solutions (Robert Horne)
• Challenges Facing the Automotive Industry (Jerry Paxton)
• Manufacturing Problems and Solutions (Peter Graham)
• Engineering Problems, Solutions and Marketing Messages (Don McInnis)
• Service Industry Vision (Bob Hughes)
• Financial Services Problems and Solutions (Sandy Thomas)
• Trading Problems and Solutions (George Chamberlain)
• Digital's Message and the Canadian Market (Ken Copeland)
• Educational Services' Message Delivery (Pat Cataldo)
• Financial Update (Jim Osterhoff)

• In Memoriam: General Georges F. Doriot
• Digital Sponsors New Science Series for Television
• Business Protocol -- Being Sensitive to Customer Needs (Jack Shields)

• Win Hindle Focuses on Executive Committee Issues and Large Customers
• New Business Practices Benefit End Users and Resellers (Jack MacKeen)
• Digital as a Reference Account -- Business Success Generates New Business
• Digital and CIM: Excellence through Integration (Dave Copeland)

• Confidentiality and Competition
• Policy Outlines use of Computer Resources
• Results of Health Study in Semiconductor Fabrication at Hudson
• Some Views of Quality at Digital
• Digital Establishes Company Identity Committee
• Update on U.S. Job Evaluation/Classification Project

• State of the Company (Ken Olsen)
• Our Employees, Our Values Help Make Digital Different (John Sims)
• Our Approach to Our Customers' Needs (Peter Smith)
• Our Product Vision Sets Us Apart (Bill Strecker)
• Applications Integration Architecture (Roger Heinen)
• Transaction Processing (Cliff Lyons)
• Engineering Solutions (Bill Steul)
• Factory Solutions (Dave Copeland)
• The Networking Advantage (Bill Johnson)
• Delivering Integrated Solutions (Bill Ferry)
• Network Services (Don Zereski)

• Highlights from the Annual Shareholders Meeting
• Software and Employee Development Emphasized in 'Between the Lines'
• The Role of Digital's Board of Directors
• Update on VAXcluster Systems (Bob Glorioso)
• Forum '86 (Gary Eichhorn and John Gilbert)
• How Wall St. Views Digital
• Progress on the Materials Architecture (Kevin Melia)
• Update on Industry marketing (Rod Tuttle)
• U.S. Tax Reform: Its Impact on Digital (Bill Modahl)

• Digital Active in Development of Corporation for Open Systems
• Four of Digital's FY87 Goals Emphasized on 'Between the Lines'
• Digital in U.S. Begins Exempt Job Evaluation/Classification Project

• Digital Names Three Senior Vice Presidents
• Digital's All-Channels Strategy (Jack MacKeen)

• State of the Company (Ken Olsen)
• Digital's Financial Position (Jim Osterhoff)
• Our International Window of Opportunity (Jack Shields)
• Digital's Workstations Opportunity (Steve Teicher)
• Taking Advantage of Digital's Window of Opportunity in Europe
• (Pier Carlo Falotti)
• Today's Window of Opportunity in GIA (Dick Poulsen)
• Taking Advantage of Opportunities in the U.S. (Chick Shue)
• Contributions being Made by Field Service (Dave Grainger)
• Strategic Contributions of the Other Services (Don Busiek)
• Industry Marketing's Strategies for this Competitive Window (Jerry Witmore)
• Competitive Advantage through Manufacturing (Bill Hanson)

• Ken Olsen's Address to the New York Society of Security Analysts
• The Challenges of Servicing Today's Customers (Dave Grainger)
• Digital Adopts Corporate Process Strategy
• Taking Advantage of New Opportunities in MIS (Pat Mullen)
• Digital's Office Strategy (Henry Ancona)

• Motivation in Good Times (Ken Olsen)
• Looking at Q3 Results (Jim Osterhoff)
• The VAX 8500 and Growth of the VAX Family of Computers (Bill Koteff)
• Surface Mount -- Manufacturing Gets Ready for the Next Generation of Assembly Process Technology (Bill Bennett and Don Metzger)

• Giving Customers the Competitive Edge Today
• Digital's Financial Strategy (Jim Osterhoff)
• What IBM's Workstation Announcement Means to Digital (Steve Teicher)
• Keeping Data Secure with VAX/VMS (Steve Lipner, Peter Damon and Sandie Marrinucci)
• Putting Pay at Digital into Perspective

• The Challenge of Filling the World with Networking (Ken Olsen)
• The Customer Perspective (Peter Smith)
• Digital's Networking Capabilities (Mahendra Patel)
• Networking in the Office (Henry Ancona)
• Networking in MIS (Rose Ann Giordano)
• Networking in the Factory (Jim Dale)
• Networking in Engineering (Bill Steul)
• Networking in Science (John Mucci)
• Networking Multiple Buildings and Sites (Bill Johnson)
• Product Marketing (Peter Smith)
• Overview of Industry Marketing (Bob Hughes)
• Channels Marketing (Jack MacKeen)
• An International Environment -- Europe (Bruno d'Avanzo)
• A New Customer Communication Strategy (Gary Eichhorn)
• Ken Olsen Responds to Questions

• One Advertising Message -- 'Digital Has It Now' (Henry Heisler)
• What Does IBM's Token Ring Announcement Mean to Digital? (Bill Strecker)
• Becoming Number One in the Eyes of Our Customers (Win Hindle)

• U.S. Sales Organization Launches Three Major Sales Strategies for FY86
• Product/Applications Marketing (Peter Smith)
• U.S. Industry Marketing (Bob Hughes)
• Channels Marketing (Jack MacKeen)

• Marketing at Digital (Ken Olsen)
• Working Toward One Company (Win Hindle)
• Ken Olsen's School of Management
• Suggestions for Reducing Travel Costs (Beebe Meyer)

• Philip Caldwell Talks about his Ford Motor Company Experiences
• Digital's Mid-Range VAX Product Strategy (Bill Demmer)
• Competition in Today's Global Computer Market (Sam Fuller)

• One Company, One Strategy: Finishing Our Products (Ken Olsen)
• Toward Greater Profitability (Jim Osterhoff)
• Efficiencies in the Field and Customer Satisfaction (Jack Shields)
• Systems Solutions for Our Customers' Needs (Bill Johnson)
• Field Service Efforts in Efficiency and Customer Satisfaction (Dick Poulsen)
• Integrated Sales, Engineering and Marketing Efforts for MicroVAX II and VAXstation II (Dave Grainger)
• Manufacturing Competitiveness (Bill Hanson)
• Digital in Europe (Pier Carlo Falotti)
• Questions and Answers with Ken

• Digital's Opportunities (Win Hindle)
• Digital Gains Entry to Brazilian Minicomputer Market
• Update on Customer Satisfaction

• Digital Broadens OEM Marketing Role
• Digital Announces Office Workstation Strategy
• Protecting the Environment (Jim Rogers)
• U.S./Japan High-Technology Trade Relations (Bruce Holbein)
• Trends in Information Management -- Transparent, Distributed Access to Data (Bill Johnson)

• Changes in Field Organization Aimed at Customer Satisfaction
• Developing a One-Company promotion Plan
• U. S. Treasury Tax Proposal and R&D Tax Credit Update (Bruce Holbein)

• Compliance with Export Laws Coincides with Efforts to Curb Brokering
• Engineering Realigns to Implement 'Styles of Computing' Strategy
• VAX 8600 ('Venus') -- More than a Mainframe

• Ken Olsen Talks about One Company, One Strategy
• Styles of Computing: a Customer-Focused Approach to products (Bill Strecker)
• VAX: VMS and ULTRIX (Bill Heffner)
• The Business Computer Group: Systemsness in Organization (Ward MacKenzie)
• Technical Workstations (Cathy Learoyd)
• Office Workstations and Personal Computers (Henry Ancona)
• Ethernet: Lifeline to the Industry (John Adams)
• Clustering: What Is It and Why Is It Important? (Bob Glorioso)
• A User Perspective of Clusters (Dave Copeland)
• Digital's Strength in Computer 'Systemsness' (Bill Johnson)

• Customer Satisfaction as Digital's Number One Priority
• Government Validates Digital's ADA Compiler
• Digital's Software Development Strategy (Bill Heffner)
• CAEM Reorganizes to Focus on Engineering and Manufacturing

• Managing Complexity -- A Competitive Advantage (John Manzo)
• VAX Base Product Marketing (Bruce Ryan)
• Software Copyright Dispute Continues (Bruce Holbein)

• Bill Helm, Treasurer, Talks about Financial Performance

• Digital's Distribution License -- Working with U.S. and Host
• Governments on Export Compliance
• VDT Legislation in the United States (Bruce Holbein)
• VMS and UNIX Designed for Different Markets
• Simultaneous Announcements to Better Meet Needs of Sales Force

• Ken Olsen Talks about Management at Digital
• Customer Loyalty Is Our Number One Asset (Jack Shields)
• Account Management and Customer Satisfaction (Jerry Paxton)
• The Field Team Goal (Chick Shue)
• Order Administration Issues (Mike Kalagher)
• Standard Systems (Dave Grainger)
• Local Area Networks: A New Approach to Building Computer Systems (Bill Strecker)
• VAX Strategy: VMS and UNIX (Bill Heffner)
• Personal Computers: Friend or Foe? (Barry James Folsom)
• IVIS Applications and Customers

• Manufacturing Realigns
• PC Programs Speed Deliveries
• Support for DECSYSTEM-10/20 Customers -- Jack Shields Explains Digital's Strategy
• Disk Technology Boosts Sales

• Ken Tells Shareholders about Short-Term Problems and Long-Term Strengths
• VT200s -- Winning in the Video Game

• The Making of MicroVAX

• Worldwide Marketing/Sales Symposium
• The Compatible Family of Digital Products

• Digital Acquires New Technology for Next-Generation of VAX Computers
• Gordon Bell Leaves Digital

• The Outlook from the Field (Jack Shields)
• Marketing: New Roles with Added Value (Ed Kramer)
• Personal Computer Sales Update (Joel Schwartz)
• Promoting the New Digital (Dick Berube)
• The State of Artificial Intelligence at Digital (Dennis O'Connor)

• Knowing the Competition and Our Strengths Will Help Us Win (Ken Olsen)
• Winning with Integrity (Jack Smith)
• Targeting the Customer (Win Hindle)
• Making Our Business Model Work (Bill Thompson)
• Winning at the Low End (Ken Olsen)
• Changes in High-End Strategy

• Marketing Gets New Organizational Focus
• New Focus for Low-End Manufacturing
• Role of the PDP-11 in the 1980s

• Digital Discusses Computing Strategy with the Research Board
• Take Risks, but Study Everything, Ask Everybody
• Manufacturing Productivity Conference Presents Challenges

• Three New Committees Replace Operations Committee
• Ken Talks to Financial Analysts about Products

• Jack Shields Addresses Sales Symposium

• Ken Olsen Explains the Goals of 'The New Digital'
• Ken Briefs U.S. Senate on Office Automation
• Coping with Unprecedented Change, Intense Competition

• Hard Work is Important to Digital's Future
• Strength for the Future in Networking
• Update on Personal Computers
• Broadcasting the World's Best-Kept Secret
• New Digital Reaffirms Old Values (Win Hindle)

• Ken Olsen Emphasizes Bold Products and Financial Conservatism at Annual Meeting
• Office Systems to Play a Major Role in Digital's Future
• What Is the Operations Committee Doing to Contain Expenses?
• The Importance of Cost and Expense Controls to Digital's Long-Term Future (Bill Thompson)

• "Digital and the Future of Computing," pp. 1, 3.
• "Celebrating the First Ten Years of the VAX Computer Family," pp. 8-10.
• "Family and Architecture -- an Example of Discipline and Cooperation," p. 11.
• "Continuous Evolution -- the VMS Software Effort," p. 11.

• "Protecting Information -- One of Digital's Most Valuable Assets," pp. 6-7

• "Digital de Puerto Rico," pp. 1, 9
• "Making Complex Systems Ultra-Reliable -- Digital's Changing Test Strategies," pp. 5-6

• "Digital Manufacturing -- Today and Tomorrow," pp. 1, 6-7.
• "Digital Undertakes Job Evaluation and Classification Project," pp. A, D

• "Welcome to the Family -- Digital's New VAX Systems," pp. 1, 6-11.
• "Toward a New Mode of Manufacturing -- the Franklin Experience," pp. 3-4.

• Special Networking Issue, pp. 1-12.

• "International Opportunities -- 'How Great It Could Be,'" pp. 1, 7-10.

• "MicroVAX II -- Challenge and Opportunity," pp. 1, 5-9.
• "Software -- Who Owns What?" pp. 1, 11-12.

• "Investing in the Future -- Digital's Research Efforts," pp. 1, 4-5
• "Digital's Senior Consulting Engineers," pp. 5-9.

• "The UNIX Alternative," pp. 1,6-8
• "Legal Protection for Semiconductor Chips," p. 3.
• "Product Safety: Everyone's Responsibility," p. 5.

• "VAX 8600 -- More Than a Mainframe," pp. 1, 5-7.
• "The Strategic Role of European Manufacturing," pp. 3, 8.

• "One Company, One Strategy, One Message," pp. 1-2.
• "Helping Large Companies Plan Corporate-Wide Computing Strategies," pp. 3, 9-12.
• "VAX Software Development Strategy," p. 3-4.
• "Industry Marketing -- One Step Closer to the Customer," pp. 4, 16.

• "Developing Winning Strategies -- Jack Smith Looks at the Role of
• Engineering and Digital's Leadership in Systems," p. 1.
• "Styles of Computing -- Digital's Customer-Oriented Product Strategy," pp. 3-4.
• "Strecker Defines 'Styles of Computing,'" p.4.
• "Communications Marketing in the Far East," p. 5.
• "Network Development Strategy -- Toward Multi-Vendor Networks," pp. 6-7 and 10-11.
• "How Does Digital Use Networking?" pp. 8-9.

• "Semiconductor Developments Receive Industry-Wide Recognition," pp. 1,4-5.
• "Toward a 'Grander' Style of Computing," pp. 1, 11.
• "Digital as Customer -- Using Buying Power to Meet Corporate Goals," DECWORLD, pp. 6, 12.
• "CAEM Goal -- Bridging the Islands of Automation," pp. 7-10.
• "Storage Systems Opens Eastern Technology Center in Shrewsbury," p. 1.

• "Professional Performance in Antarctica," p. 5.
• "Digital's Position in the Storage Systems Business," p. 6.
• "IVIS -- Applications Multiply for Interactive Video," p. 7, 16.
• "Serving Technical Markets -- Science, Education and Medicine," (three articles), pp. 8-15.

• "VT200s -- Winning in the Video Game," p. 3.
• "How Digital Became the World Leader in Terminals," p. 4.
• "Engineering Follow-On Products," p. 5.
• "Selling in France -- Interview with Claude Sournac," pp. 4, 7.

• "The Making of MicroVAX", pp. 1,11
• "OEM Spells Partnership with Customers" (series of five articles on OEM Marketing), pp. 3-4,12-15.
• "Sales Styles that Win -- Profiles of Multi-Time DECathlon Winners", pp. 5-8, 15.

• "Gordon Bell Talks about Engineering at Digital," pp. 1-3.
• "Innovations and Risk-Taking -- Views on the Future of the
• Computer Industry from Capt. Grace Hopper, Computer Pioneer," U.S. Insert p. 4.
• "Jean-Claude Peterschmitt Remembers -- the Growth of Digital Europe," pp. 7-8.

• "Sales and Service from Sydney to Toronto, from Tokyo to Rio --
• Digital's General International Area" (six articles), pp. 5-11.

Dec. 1982
• "Product Lines Focus on Marketing -- Win Hindle Explains Shifting Emphasis," p. 1.
• "The Total Office Solution," pp. 1, 4-6.
• "Digital Begins Engineering in Japan," p. 3.

• "The First Twenty-Five Years" (five articles), pp. 3-8.
• "Digital Reorganizes in Europe," pp. 1, 10.

"Digital Introduces Personal Computers" (six articles), pp. 1, 3-11.

May 1982

• "Advanced Manufacturing Development -- Digital Prepares for the Next Generation of Computer Products," p. 1.
• "How Digital Applies Advanced Manufacturing Technology," pp. 3,6.

• "Quality Pays Off at Salem Volume," pp. 1,6.
• "Putting Technology to Work in Phoenix," p. 3.
• "Digital's Role in Industrial Automation in the 1980s," pp. 5-6.

• "Product Certification at Digital -- How Consistent Quality Cuts Manufacturing Costs," pp. 1, 4.
• "Digital Enters the Personal Computer Market," pp. 5-6.
• "How the Tax Act Affects Digital and Its Customers," p. 6.
• "Reducing Inventories by Building Confidence," p. 3.

• "Digital and Japan: Ties, Lessons and Challenges," pp. 1,5.
• "How and Why Digital Defends Its Patents," p. 6.

• "Digital Introduces Small, Powerful VAX Computer" (VAX-11/750), pp. 1, 14-15.
• "Gearing Up to Make High Tech Circuit Boards," pp. 12-13.

• "Getting Together by Teleconference," pp. 4-5, 7.

• "PDP-11 -- All out to Win" (series of articles), insert pp. 1-6, 8.

• "DECnet Phase III Released," pp. 1,4.
• "Semiconductors Move into Hudson," pp. 1, 8.
• "Computer-Aided Design Gives Lift to Air Industry," p. 9.
• "Bill Mahoney [Olympic Rower] Pulls to Win," p. 11.

• "Largest Training Center in N.E. Opens in Bedford," pp. 1,3.
• "So, You Didn't Get to NCC," p. 3.
• "Computers -- Work and Play on Boston Waterfront," p. 5.

• "What is the LSI-11/23?" p. 5.

• "Science and Sentiment -- Digital Computer Museum Opens," Oct. 8, 1979, p. 3.

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