URL and name of site http://www.tiac.net/ TIAC's Home Page
name of company/organization -- The Internet Access Company, Inc.
physical location of site -- Bedford, MA
date site first went public -- August 1993
name and email address of Webmaster -- Zach Kessin, webmaster@tiac.net
URLs and physical locations of any mirror sites -- none.
main business goal of Web site -- Customer Service
peripheral benefits -- Publicity
in what sense is this site a success? -- Over 4,000 page hits per day, and climbing
to what do you attribute your success? -- Word of mouth. Available online customer support information.
nature of content -- Information on TIAC's services. Links to other Internet activities.
target audience -- Internet customers
size of current audience in terms of visitors (not hits) per month -- 120,000 - 150,000 visits per month
do you own your own Web server? -- Yes.
if yes, what hardware --
what software? -- All currently running Netscape's Commerce Server Software
authoring tools used -- none.
site statistical package used -- Server logs filtered through homemade scripts
are stats publicly viewable? Yes. http://www.tiac.net/stats
special features of the site intended to attract and hold audience --
do you use outside design services? -- No.
size of internal staff devoted to your Web site -- 2 full time with 1 other part time.
approximate quantity of browsable content --
do you provide Web-based access to databases? -- No.
biggest headache faced -- Bandwidth limitations (currently running 2 "T1" lines)
most gratifying moment -- Switching from NCSA HTTPD to the Netscape Commerce Server.
wish list (what you want to do to make your site even more successful, and what you need for that) --
From: nadir@werewolf.com (Chris Basken)
Date: Tue, 24 Oct 1995 20:39:04 -0500
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