IDENTIFICATION

URL and name of site -- http://www.hyperdesk.com

name of company/organization -- Hyperdesk

physical location of site -- HyperDesk, Westboro MA

date site first went public --May 95

name and email address of Webmaster -- webmaster@hyperdesk.com

BUSINESS INFORMATION

main business goal of Web site -- Inform people of and distribute (download) copies of product

in what sense is this site a success? -- Over 300,000 hits - resulting in over 1000 sales

to what do you attribute your success? -- A great product

what's the nature of your content? Product information

what's your target audience? Anyone interested in and buying groupware

What's the size of your current audience (visitors, not hits, per month) ~5000

HOW YOU DO IT

do you own your own Web server? -- YES

if yes, what hardware do you use? -- Sparc 10

what software do you use? CERN

approximate quantity of browsable content -- 9 pages

authoring tools used -- None - notepad and graphics package - keep it simple

site statistical package used -- GETSTAT

are stats publicly viewable? NO

do you use other outside services? NO

size of internal staff devoted to your Web site -- One (Me)

AGONY & ECSTASY

biggest headache faced -- Keeping up with marketings changes

most gratifying moment -- The first sale

wish list (what you want to do to make your site even more successful, and what you need for that) -- That all viewers/browsers worked the same.


From: khartsho@hyperdesk.com (Hartshorn, Ken)

Date: Wed, 25 Oct 95 11:16:08 EST


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